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Frequently Asked Questions
What is Skye Wallet?
Skye Wallet is the simplest and most secure way to Buy, Sell, Swap, Send and Receive Bitcoin and Cryptocurrency in Nigeria.
How do I create an account on Skye wallet?
Simply click on the “Get started” button, provide the necessary information such as FIRST NAME, LAST NAME, EMAIL,PASSWORD and PHONE NUMBER and click “Continue”, an OTP will be sent to the email you provided, input the OTP sent and click “Continue” to successfully create an account.
How do I verify my account?
Verification on Skye wallet has three levels. Firstly, verify to LEVEL 1 by providing your phone number. Secondly, add your preferred bank details to upgrade to LEVEL 2 and lastly, upload an image of a valid government issued means of identification to upgrade to LEVEL 3.
How do I make deposits into my account?
You make deposits through our guaranteed Peer to Peer system by simply clicking on “Deposit”, input the amount you want to deposit then click on “Continue”.You will be provided with a list of our verified merchants, click on any merchant of your choice to copy the account information for that particular merchant and the transaction ID provided, then proceed to make the payments by making a transfer to the merchant’s account details and use the transaction ID as your description/references. Then go back to your Skye Wallet app or web platform to click on “I have done the transfer”.
How do I withdraw from my account?
On your Skye wallet dashboard, click on “Withdraw”, you will be provided with a page to input the amount you want to withdraw, then click on the withdraw button. Input your transaction pin to successfully initiate a withdrawal.
How do I buy cryptocurrency?
To purchase any crypto of your choice, simply click on “Buy” on the dashboard and you will be provided with a list of available coins. Click on the coin you want to buy, Input the amount of this coin you are willing to purchase and finally click on “Buy”.
How do I sell cryptocurrency?
To sell cryptocurrency on Skye wallet, simply click on “Sell” on the dashboard and you will be provided with a list of available coins. Click on the coin you want to sell, Input the amount of this coin you are willing to sell and finally click on “Sell”.
How do I send and receive
To send crypto, click on “Send” then you choose the cryptocurrency you want to send, carefully fill in the receiver's address correctly, then input the amount of coin you want to send and Click on “Send’. Your transaction will be processed and sent by the block chain. To receive, click on “Receive”, choose the cryptocurrency you want to receive. You can either scan the QR code or copy the provided address for that particular cryptocurrency.
How do I swap cryptocurrency?
Click on “Swap”, you will be given a page where you select which coin you want to swap from and which coin you are swapping to. Input the amount of the coin you are swapping from and the system will automatically calculate and provide the amount of coin you will get for the new coin you are swapping to. Click on “Swap” and the coin will be swapped with your desired coin.
How is my data protected?
The security of your personal information is very important to us and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft as well as unauthorized access, disclosure, copying, use, or modification. Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach. You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
Need help?
Accounts
Creating an account and getting started isn’t difficult at all.
Deposits
Learn how to make quick and easy deposits the right way.
Withdrawals
Withdraw your funds into your local bank of choice.
Trade
For seamless transactions, we got you.
Send and receive
Having difficulties sending out or receiving? Not anymore.
Security
Security and authenication tips for your account.
Buy crypto for as low as ₦500
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